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Complaint Submission Form
Clear identification of the advertisement will enable speedy processing of your complaint.

Fields marked in red are required and must be filled in.

Your Contact Information

First Name
Last Name
Address
Suburb
City/Town & Post Code
Phone
E-mail Address

Advertisement

Where and when did you see the advertisement?
Type of advertisement
 
Who were the advertisers and what product or service were they advertising?
Who
Product

Complaint

Your Complaint

Outline your objection to the advertisement and the basis for complaint.

Please ensure that you have provided all the relevant details requested before you submit your application by pressing the 'Submit' button below.

If you are able to send a hard copy of the advertisement please post it to:
Advertising Standards Complaints Board, PO Box 10675, Wellington

Waivers

If this complaint is judged to be within the Complaints Board’s jurisdiction, I agree to waive any right I may have to take (or continue) other proceedings against the advertiser, publisher or broadcaster concerned in any other jurisdiction. More information

I have read and understood the waiver.

I confirm I do not, nor am I associated with someone who does, operate a competitor business in the same industry as the advertiser and therefore I am not making this complaint as a competitor.

Please note: If you wish to complain about the advertisement of a competitor, please email your complaint directly to the ASA at asa@asa.co.nz.

I would like to receive a printed copy of the ASA Codes of Practice booklet in the mail.
Or you can read the Codes online by clicking on the Codes Booklet(PDF) in the Codes section of the menu to the left.

Fields marked in red are required and must be filled in.

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Advertising Standards Authority New Zealand, PO Box 10-675, Wellington 6143. PH (04) 472 7852 FAX (04) 471 1785 Email asa@asa.co.nz

Section 2(b) of the Second Schedule of the ASA Constitution, on the procedures of the Advertising Standards Complaints Board, requires that complainants waive the right to take or continue proceedings against the advertiser, publisher or broadcaster concerned, if the complaint is judged to be within the Complaints Board’s jurisdiction.

This requirement is to avoid the possibility of the Board’s determination being used as a ‘trial run’ for further action and to encourage all parties to take the complaints process seriously.

Note: There is provision for any party to appeal a Ruling of the Complaints Board Chairman or a Decision of the Complaints Board. This is in addition to your right of judicial review under Section 27 of the Bill of Rights Act. This waiver does not affect your appeal or judicial review rights.