Holiday office closure

The ASA Office will be closed from 23 December 2021 and will reopen again on 10 January 2022. The ASA Complaints Board meets every few weeks, however this schedule is impacted by the Christmas/New Year holiday break. If you made a complaint before Christmas and have not heard from us, we will be in touch in the New Year on next steps including decision outcomes.

Merry Christmas from the ASA team.