Appeal Board (ASCAB) Members

The ASCAB is a three member Board.

Jenny Robson: (Chairperson, Public Member)

Jenny is a former Chair of the Advertising Standards Complaints Board and has worked with the ASA for over 15 years on complaints adjudication. She is a qualified lawyer and Tenancy Tribunal Adjudicator.  Jenny was also recently appointed the Deputy Principal Tenancy Adjudicator for New Zealand.

Susan Taylor (Public Member)

A qualified lawyer and Chief Executive Officer for Financial Services Complaints Ltd (an independent disputes resolution scheme for financial providers). Former Deputy Banking Ombudsman.

Paul Elenio (Industry Member)

Paul is a former industry member of the ASCB and former General Manager of Fairfax Media (Central Region). He is a Non-Judicial Member of the Parole Board and the Minister of Consumer Affairs’ representative on the Telecommunications Disputes Resolution Council.

Margaret McKee (Alternate Public Member)

Margaret has had a diverse professional career with senior business and governance roles in both the private and public sectors. Her experience includes technical product development, marketing, international company agreements/alliances, commercial sponsorships, sport and mediation. Margaret is a former CEO of the QEII National Trust.

Nigel Keats (Alternate Industry Member)

Nigel is a communications consultant and a director of a cloud-based software startup, Trustworks. Nigel was Managing Director of advertising media agency OMD, in Wellington until November 2010. Prior to that, he spent many years in the Clemenger Group.