Appeal Board (ASCAB) Members

The ASCAB is a three member Board.

Jenny Robson: (Chairperson, Public Member)

Jenny is the immediate past Chair of the Advertising Standards Complaints Board and has worked with the ASA for over 15 years on complaints adjudication. She is a qualified lawyer and Tenancy Tribunal Adjudicator and a former public member of the Real Estate Agents Disciplinary Tribunal.  Jenny also acts as a legal adjudicator in other jurisdictions.

Susan Taylor (Public Member)

A qualified lawyer and Chief Executive Officer for Financial Services Complaints Ltd (an independent disputes resolution scheme for financial providers). Former Deputy Banking Ombudsman.

Paul Elenio (Industry Member)

Paul is a former industry member of the ASCB and former General Manager of Fairfax Media (Central Region). He is a Non-Judicial Member of the Parole Board and the Minister of Consumer Affairs’ representative on the Telecommunications Disputes Resolution Council.

Margaret McKee (Alternate Public Member)

CEO of Queen Elizabeth II National Trust. Previously Business Manager of Outward Bound Trust and senior executive in horticultural companies.

Nigel Keats (Alternate Industry Member)

Nigel is a communications consultant and a director of a cloud-based software startup, Trustworks. Nigel was Managing Director of advertising media agency OMD, in Wellington until November 2010. Prior to that, he spent many years in the Clemenger Group.